Last updated: 9 April 2026
Byron Prefab Pty Ltd (ABN 47 662 788 249) ("Byron Prefab", "we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we handle personal information collected through our website at byronprefab.com.au.
1. Information we collect
We may collect the following personal information when you interact with our website:
- Contact details — name, email address, phone number
- Project details — build location, budget range, project type, stage in your building journey
- Uploaded files — reference images, moodboards, site plans or other documents you choose to attach via our contact form
- Wizard responses — answers you provide to our home recommendation quiz, along with the recommendation result
- Attribution — how you heard about us
- Usage data — pages visited, referring website, and the date and time of your visit (collected anonymously)
2. How we collect information
We collect personal information:
- Directly from you, when you complete our contact form, wizard quiz, or otherwise communicate with us
- Automatically, through anonymous page view analytics and Google Analytics when you browse our website
3. Why we collect information
We use your personal information to:
- Respond to your enquiry and provide information about our homes and services
- Understand your project requirements so we can give relevant guidance
- Improve our website, content and services based on how visitors use the site
- Send you follow-up communications related to your enquiry (we will not add you to marketing lists without your consent)
4. How we store and protect information
Your personal information is stored securely using Supabase, a cloud database platform with encryption at rest and in transit. Uploaded files are stored in Supabase Storage. Our website is hosted on Vercel. Email notifications are sent via Resend.
We take reasonable steps to protect your information from misuse, interference, loss and unauthorised access. However, no method of electronic storage is 100% secure and we cannot guarantee absolute security.
5. Google Analytics
We use Google Analytics 4 to understand how visitors use our website. Google Analytics collects information such as pages visited, time on site, browser type and general location (city level). This data is aggregated and does not personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Disclosure of information
We do not sell, rent or trade your personal information. We may share your information with:
- Our team members for the purpose of responding to your enquiry
- Service providers who assist us in operating the website (Vercel, Supabase, Resend, Google Analytics) — these providers are bound by their own privacy policies
- Professional advisers or authorities where required by law
7. Your rights
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or outdated information
- Request deletion of your personal information
- Withdraw consent for us to use your information
To exercise any of these rights, contact us at hello@byronprefab.com.au.
8. Cookies
Our website uses cookies set by Google Analytics to distinguish unique visitors and sessions. These are first-party cookies and do not contain personal information. You can control cookies through your browser settings.
9. Third-party links
Our website may contain links to external sites (e.g. LinkedIn, Instagram). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
11. Contact us
If you have questions about this privacy policy or how we handle your personal information, please contact us:
- Email: hello@byronprefab.com.au
- Address: Habitat Retail & Lifestyle Precinct, 1 Porter St, Byron Bay NSW 2481
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).